5 ways small businesses benefit from digital communications

The COVID-19 pandemic has changed the face of online consumerism forever. This is particularly the case in developed Asia, where the digitisation of customer interactions has been accelerated by four years due to COVID-19; the highest acceleration rate in the world. It’s imperative for small businesses to keep up with this pivot towards technology. However, with many smaller businesses facing challenges around limited resources, finding big wins for little output is key.